“As security threats are imminent, information security has become more of a leading concern for many customers in both today’s world and the document communications industry,” said Shinichi Yoshida, executive VP and GM, Canon U.S.A., Inc. “In receiving this ISO/IEC 27001 certification for its ORS, Canon is proud to strengthen its offerings for the... Read More

“This year’s winners are great representatives of the high quality providers within the MPS community.  The MPSA is fortunate to have members focused on innovation, customer experience and consistency of service while delivering value.  We are proud to recognize their efforts,” stated Tawnya Stone. The 2019 Global MPSA MPS Leadership Awards winners... Read More

“We are focused on further penetrating the small-to-medium sized business market through organic and inorganic growth, which includes making investments in dealers like ROA and HBS,” said Mike Feldman, president of Americas Operations, Xerox. “Integrating ROA and HBS into Xerox Business Solutions (XBS) will expand our local footprint, and clients w... Read More

“The launch of the bizhub i-Series is significant, not only for our company but in office print technology. Keeping in mind our customers, end users and the changing needs of the new, connected office environment, we expanded on the successful footprint of the bizhub predecessors,” said Kevin Kern, Senior VP, Business Intelligence Services and Prod... Read More

The American Business Awards once again recognizes Toshiba America Business Solutions’ commitment to innovation by presenting the technology company its 2019 Gold and Bronze Stevie® Awards.  Toshiba received this prestigious recognition for its next-gen e-STUDIO™5015AC series (Gold Stevie) and Elevate™ 2.0 multifunction printer (MFP) customization... Read More

Organizations and businesses have been trying to reduce the cost of operation, improve efficiency, and improve security. Managed print services (MPS) help in achieving these objectives with innovative print management. Market players operating in the MPS industry have adopted various strategies such as new product launches, mergers, and collaborati... Read More

"It is an honor to receive the Keypoint Intelligence 2019 Line of the Year award for our color and monochrome printer and MFP lines," said Allen Waugerman, Lexmark Senior Vice President and CTO. "The Lexmark team pushed the envelope in 2018, refreshing over 90 percent of our product line to bring our customers the most durable, secure, and efficien... Read More

"This is an exciting time at Sharp, as we roll out a new high speed modes in our line of color workgroup MFPs that offer greater cloud integration, enhanced workflow capability, and voice integration to meet the demands of today's technology-driven workplace," said Shane Coffey, VP, Product Management, Sharp Imaging and Information Company of Ameri... Read More

"The customer experience is at the center of Ricoh's success and its future," said Bruce Nelson, Director, Customer Support Services, Ricoh USA, Inc. "It's our reputation, and our customers' reputations, on the line. That's why customer service is such an area of focus for us, and that's why being named a finalist is such an honor." Read More

Read this interview with Julian Melsbach, Project Lead implementation of smart glasses at Siemens Mülheim, and Zdeněk Vrbka, Innovation Manager at Konica Minolta, and learn more about the application possibilities for augmented reality technologies and their lasting impact on the industry. Read More