We're living through an era where one shared event has overturned the way of life of everyone on the globe. We’re not just talking about you and your company. We’re talking about all of your stakeholders as well. How do you manage the ongoing relationships with one of your most important stakeholders, your customers? It involves tightly integrated...

Konica Minolta announced its global Cloud Printing Service, through which it will manage the total print environment of its customers: printers, servers, drivers, applications, and networks. "In these unprecedented times with the COVID-19 pandemic, freeing up IT resources to allow customers to focus on their core responsibilities is more important...

"The way people work is changing as cloud adoption and technology continue to expand and evolve, driving digital transformation. Canon's imageRUNNER ADVANCE multifunction printers along with uniFLOW Online can provide the flexibility and scalability to help address diverse workplace needs," said Shinichi Yoshida, executive VP and GM, Canon U.S.A.,...

Pulse Technology, who serves the IT, Managed Print Services, and other businesses' needs were ranked #11 in the category of area family-owned businesses. "We are pleased to be included in this comprehensive list and to see the number of family-owned businesses in the Greater Chicago area which are still thriving, some of them for more than a centur...

"Channel partners are the lifeblood of our business. It's a pleasure to recognize the achievements of this year's partner award winners, each of whom have demonstrated exceptional growth through innovation and a true commitment to our mutual customers," said Scott Lannum, VP and GM, Americas Commercial Channel Sales, HP Inc. "We congratulate SYNNEX...

Securing data and documents is a significant emphasis in the business world. Many production printers are looking to deliver more value to existing clients. So why are they not offering security or fraud prevention options to clients? How much more would a security-sensitive client, pay for high-value reports with embedded security codes? Probably...

There has been talk about what dealers can do in this work-from-home era when people may or may not be printing. However, what better way to find out some best practices for dealers than from the dealers themselves? Earlier this month, a panel of dealers from across the country were asked their views of the paperless office, how their dealerships h...

Lexmark announced its MB3442adw multi-function printer, part of the Lexmark GO Line series, has been honored by Better Buys and PC Mag.com with coveted Editor’s Choice designations. The MB3442adw is a 42-page per minute monochrome MFP that offers duplex scanning, copying and faxing with the convenience of a digital touchscreen and built-in Wi-Fi, a...

IBM and SAP announced their partnership's next evolution, with plans to develop new offerings designed to create a more predictable journey for businesses to become data-driven intelligent enterprises. "The new solutions unveiled today are another milestone in IBM's 48-year partnership with SAP as we help fast-track our clients' journey to becoming...

Ricoh announced the start of mass production of office equipment at "Ricoh Manufacturing (China) Ltd." Ricoh's investment in its own digital transformation makes it an agile organization, able to respond even more quickly to customer needs. This new subsidiary will act as a centralized production base within Ricoh's global supply chain ecosystem.